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Apple Health connects to Perplexity on iOS so that health questions can use your own activity, sleep, and vitals data. This article covers the most common problems and how to work through them.

Before you start

  • Apple Health features require the Perplexity iOS app and that you are 18 or older. You connect Apple Health on your iPhone. You cannot connect Apple Health from the web, Android, or a Mac.

  • Availability can vary by account and region. See What is Perplexity Health? for an overview of the Health features.

Perplexity says Apple Health is not connected, or returns no health data

Work through these steps in order and test after each one.

1

Update the Perplexity iOS app.

Install the latest version from the App Store.

2

Check permissions in the Health app.

Open Health → tap your profile picture → Apps → Perplexity, and make sure the data types you want to ask about (for example Steps, Walking + Running Distance, Sleep, Heart Rate) are turned on.

3

Turn on Background App Refresh for Perplexity.

Open iPhone Settings → General → Background App Refresh.

4

Disconnect and reconnect Apple Health in Perplexity.

Open Apple Health under Plugins → Installed (or Customize → Connectors if you don’t see Plugins yet), then select Disconnect, then Reconnect. After reconnecting, wait a few minutes before asking again.

5

Ask in a brand-new chat.

An existing conversation may not pick up the reconnected source. Start a new chat and ask a direct question, such as “How many steps did I take yesterday?”

6

In Search, confirm Apple Health is selected as a source.

Use the paperclip icon in the chat composer to confirm Apple Health is selected for that chat. In Computer, connectors are selected automatically.

7

Confirm the data exists in Apple Health.

Perplexity can only read what the Health app has recorded. If the Health app has no entries for the period you asked about, Perplexity will not have them either.

This connector can also appear inside a plugin. Connecting it anywhere connects it for your account everywhere, and your connection and your organization’s connector settings apply inside every plugin. What are plugins?

If you have completed every step above and questions still return an error, contact support. Examples of these errors are “Your Personal Health Data connection is currently disconnected”, “Authentication required”, and “No health data found for the requested categories”. When you contact support, include your iOS version, your Perplexity app version, and the exact message you see in chat.

Last modified on October 14, 2026