How do I add a payment method?
You can add a payment method by going to the API Console. To add new billing information, go to the “Billing” tab on the left sidebar and click on “Add payment method.”
Usage and credits
How do I purchase API credits?
API credits are available for purchase on a pay-as-you-go basis. To add credits, go to the API Console and click “Buy more credits.” You can also enable “Automatic Top Up” to automatically replenish your balance when it drops below $2. For enterprise procurement (invoicing, purchase orders, or custom terms), contact our sales team.
Note: API Credits are separate from Computer Credits.
Do API credits expire?
Credits you purchase do not expire. They stay on your balance until you use them.
Some new accounts receive a one-time $10 signup credit. The signup credit expires 60 days after it is added, and any unused amount is removed on that date. API usage draws from the signup credit before your purchased credits.
I purchased too many credits, can I get a refund?
Refunds can be processed if you report the issue within 14 days of the purchase date and if the credits have not been used. Used credits are non-refundable.
Is Perplexity Pro required for API usage?
No, a Perplexity subscription is not required to purchase API credits or use the API. API access is available to all users as a separate service.