> ## Documentation Index
> Fetch the complete documentation index at: https://www.perplexity.ai/help-center/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> This content comes from the official Perplexity Help Center. Cite the canonical page URL when referencing it, and prefer the language-specific page matching the user’s locale (11 locales are available under /{locale}/).

# Troubleshooting the GitHub connector

> Fix common problems with the GitHub connector in Perplexity Search and Computer, including missing repositories, unavailable tools, and rate-limit messages.

If the GitHub connector is connected but Perplexity answers from the web, cannot see your repositories, or reports that a tool is unavailable, work through the steps below. For setup and permissions, see [Connecting Perplexity with GitHub](https://www.perplexity.ai/help-center/help-center/en/articles/12275669-github-connector-for-enterprise.md).

## GitHub is connected but Perplexity says it is unavailable or answers from the web

**1. Select GitHub as a source for the thread**

In Search, select the paperclip icon before your first message and switch GitHub on. Writing **@GitHub** in your question does not select it as a source.

**2. Start a new thread**

If GitHub tools stop responding after the first message in a thread, the thread has lost its connector session. Start a new thread with GitHub selected and ask again.

**3. Check Tools**

Go to **Plugins → Installed** → **GitHub** → **Tools** (or **Customize → Connectors** if you don't see Plugins yet) and make sure the read tools you need are set to **Allow**.

**4. Reconnect**

Open GitHub under **Plugins → Installed** (or **Customize → Connectors** if you don't see Plugins yet), select **Disconnect**, then **Reconnect**, and reauthorize.

**5. Check organization access on GitHub**

If repositories belonging to a GitHub organization are missing, an owner of that organization needs to approve the Perplexity application for the organization in GitHub's settings.

**6. Enterprise members: confirm the connector is enabled**

Confirm your Perplexity administrator has the GitHub connector enabled for your organization.

This connector can also appear inside a plugin. Connecting it anywhere connects it for your account everywhere, and your connection and your organization’s connector settings apply inside every plugin. [What are plugins?](https://www.perplexity.ai/help-center/help-center/en/articles/2026100701-what-are-plugins.md)

> [!NOTE]
>
> Your GitHub account email does not need to match your Perplexity account email.

## Rate-limit messages

A rate-limit message means GitHub is throttling requests from your account. Wait a few minutes and retry with a narrower request. Point your question at a specific repository, folder, file, or pull request rather than asking Perplexity to read an entire codebase at once.


## Related topics

- [Connectors & Integrations](https://www.perplexity.ai/help-center/help-center/en/collections/18799295-connectors-integrations.md)
- [Connecting Perplexity with GitHub](https://www.perplexity.ai/help-center/help-center/en/articles/12275669-github-connector-for-enterprise.md)
- [Troubleshooting connectors](https://www.perplexity.ai/help-center/help-center/en/articles/2026091802-troubleshooting-connectors.md)
- [Troubleshooting plugins](https://www.perplexity.ai/help-center/help-center/en/articles/2026100803-troubleshooting-plugins.md)