> ## Documentation Index
> Fetch the complete documentation index at: https://www.perplexity.ai/help-center/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> This content comes from the official Perplexity Help Center. Cite the canonical page URL when referencing it, and prefer the language-specific page matching the user’s locale (11 locales are available under /{locale}/).

# How to transfer your subscription

> Self-transfer lets eligible Max and Pro customers move their subscription to a different email address themselves, without changing or deleting either account.

<p>Self-transfer lets eligible Max and Pro customers move their subscription to a different email address themselves, without changing or deleting either account.</p>

<p><b>Important notice</b></p>

<p>Changing your subscription email will create a completely new account. Your original data remains accessible in your original account when signing in with the old email address.</p>

<ul>
  <li>
    <p>All threads, collections, and settings will remain in the old account permanently</p>
  </li>

  <li>
    <p>You'll need to sign in with the new email address to access the subscription</p>
  </li>

  <li>
    <p>Data cannot be transferred between the two accounts</p>
  </li>

  <li>
    <p>Your original account and all its data remain intact and accessible with your original email</p>
  </li>
</ul>

<h2 id="h_self_transfer_does">What self-transfer does</h2>

<ul>
  <li>
    <p>Moves the subscription from one account to another by updating the email address tied to the subscription.</p>
  </li>

  <li>
    <p>Leaves the original account itself intact (login, data, and settings stay as they are) and simply removes the subscription access from that account.</p>
  </li>

  <li>
    <p>Activates the subscription on the new email/account once the transfer is completed.</p>
  </li>
</ul>

<h2 id="h_who_can_use_self_transfer">Who can use self-transfer</h2>

<ul>
  <li>
    <p>Available to consumer Max and Pro customers on standard web-based plans.</p>
  </li>

  <li>
    <p>Not available for Enterprise plans, which are managed directly with your organization's account team.</p>
  </li>

  <li>
    <p>Only subscriptions purchased on the web (via our website) are eligible; app store subscriptions (Apple/iOS App Store or Android/Google Play) cannot be transferred.</p>
  </li>
</ul>

<h2 id="h_plans_not_eligible">Plans that are not eligible</h2>

<ul>
  <li>
    <p>Discounted Education Pro subscriptions are not eligible for self-transfer because the SheerID verification record is permanently linked to the original account.</p>
  </li>

  <li>
    <p>Enterprise subscriptions are ineligible for self-transfer and must be handled through your organization's administrator or account representative.</p>
  </li>

  <li>
    <p>Subscriptions billed through Apple/iOS or Android/Google Play are ineligible; ownership and billing for these is controlled by the app store provider.</p>
  </li>

  <li>
    <p>Promotion-based subscriptions, including offers through partners such as Airtel or Revolut, are not eligible for self-transfer.</p>
  </li>
</ul>

<h2 id="h_how_to_transfer_subscription">How to transfer your subscription</h2>

<Steps>
  <Step>
    <p>Sign in to the account that currently holds the subscription you want to transfer.</p>
  </Step>

  <Step>
    <p>Go to <a href="https://www.perplexity.ai/#settings/account" rel="nofollow noreferrer noopener" target="_blank">Account Settings</a>.</p>
  </Step>

  <Step>
    <p>Next to your subscription details, click the "Transfer subscription" button.</p>

    <Frame>
      <a href="../../assets/img/transfer-subscription-button.jpg" rel="noreferrer nofollow noopener" target="_blank">
        <img alt="Transfer subscription button in Account Settings" height="396" src="https://mintcdn.com/perplexity-help-center/kBGsQkSG8SPEk_Ye/help-center/assets/img/transfer-subscription-button.jpg?fit=max&auto=format&n=kBGsQkSG8SPEk_Ye&q=85&s=bd4eff54ef4883e3ff9adab7e80722eb" width="1540" data-path="help-center/assets/img/transfer-subscription-button.jpg" />
      </a>
    </Frame>
  </Step>

  <Step>
    <p>Follow the on-screen prompts to enter the new email address and confirm the transfer.</p>
  </Step>
</Steps>

<p>Once completed, your subscription will be associated with the new email address, and it will no longer appear on the original account.</p>


## Related topics

- [Subscription Plans & Billing](/help-center/help-center/en/collections/18799292-subscription-plans-billing.md)
- [How to verify your student status](/help-center/help-center/en/articles/12162294-how-to-verify-your-student-status.md)
- [Canceling a Subscription](/help-center/help-center/en/articles/10354283-canceling-a-subscription.md)
- [Billing for iOS Subscriptions](/help-center/help-center/en/articles/10353015-billing-for-ios-subscriptions.md)
- [Billing for Android Subscriptions](/help-center/help-center/en/articles/10353020-billing-for-android-subscriptions.md)