> ## Documentation Index
> Fetch the complete documentation index at: https://www.perplexity.ai/help-center/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> This content comes from the official Perplexity Help Center. Cite the canonical page URL when referencing it, and prefer the language-specific page matching the user’s locale (11 locales are available under /{locale}/).

# Incognito Mode Troubleshooting

> This article covers common issues and solutions for Incognito mode, including how to exit incognito and locate missing files.

<h2 id="h_d44059fef2">How do I exit out of incognito mode?</h2>

<p>You can do so by clicking the incognito mode icon on the top right.<br />​</p>

<Frame>
  <a href="../../assets/img/07e0dcf7b8_Screenshot_2026-02-19_at_3_07_03_E2_80_A.png" rel="noreferrer nofollow noopener" target="_blank">
    <img alt="" height="1680" src="https://mintcdn.com/perplexity-help-center/Qv3d0vQE9qMlZrQx/help-center/assets/img/07e0dcf7b8_Screenshot_2026-02-19_at_3_07_03_E2_80_A.png?fit=max&auto=format&n=Qv3d0vQE9qMlZrQx&q=85&s=0675bf532441a6fd6acfe9ba25877357" width="2434" data-path="help-center/assets/img/07e0dcf7b8_Screenshot_2026-02-19_at_3_07_03_E2_80_A.png" />
  </a>
</Frame>

<h2 id="h_ee39f0eddd">I don't see all my files in incognito mode?</h2>

<p>Your files can be found by going directly to your history on your browser: <a href="https://www.perplexity.ai/library" rel="nofollow noopener noreferrer" target="_blank">[https://www.perplexity.ai/library](https://www.perplexity.ai/library)</a></p>

<p><br />​</p>

<h2 id="h_5d3c1a3090">What happens to my incognito sessions?</h2>

<p>All incognito sessions expire within 24 hours and are not recoverable.</p>


## Related topics

- [Privacy & Data](/help-center/help-center/en/collections/18799294-privacy-data.md)
- [Data retention and privacy for Enterprise organizations](/help-center/help-center/en/articles/11187708-data-retention-and-privacy-for-enterprise-organizations-and-users.md)
- [Troubleshooting for image generation](/help-center/help-center/en/articles/10354801-troubleshooting-for-image-generation.md)
- [Fix connection and loading errors on Comet](/help-center/help-center/comet/en/articles/11734910-fix-connection-and-loading-errors-on-comet.md)
- [Troubleshooting & Support](/help-center/help-center/en/collections/18799303-troubleshooting-support.md)